Store Policies

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal check. Personal check will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully packaged before it is shipped. If you are not satisfied with the goods, please inform us within seven days of your receipt of the goods your intent to return. Goods must be returned to us within 30 days of receipt. All products to be returned must be carefully repackaged in their original packing. We will only refund you the amount paid for the merchandise, we do not refund shipping.

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days). It will then be dealt with confidentially, and effectively.

Banner Adverts
Side - instruction manuals
Side - Closeout Specials
side-etchtalk
Translate

Web Ecommerce
Official PayPal Seal
Etchworld.com
Etch Header Top right
Toll Free (US): 800-872-3458
Customer Service: 973-423-4002
Fax: 973-427-8823
© 2017 Etchworld.com, all rights reserved worldwide.